Last Updated: 01 June 2026

At Hey Mate, we want to ensure your journey with us is smooth, secure, and personalized. To do that, we use cookies (small digital “ID tags” saved to your browser) that help our website remember who you are and how you like to use our services.

1. How We Use Cookies

We’ve kept our categories simple so you know exactly what is happening:

The Essentials: These are the “engine” of our website. They allow you to log in securely, verify your identity, and manage your credits. Without these, the site simply cannot function, so they are always active.
Performance & Improvement: These help us count visits and see which parts of our site are most helpful to you. All information is anonymous and aggregated. It helps us understand how to make the “Mate” experience better for everyone.
Your Preferences: These cookies remember your choices, like your preferred language or your login details. You don’t have to tell us your preferences every single time you visit.
Stay Relevant: We want to show you updates and services that actually matter to your life in Thailand. These cookies help us share information that matches your interests rather than just generic content.

2. Good to Know 

Just like a real-life mate, we want to be upfront about how this works in practice:

New Devices: If you switch from your phone to a laptop, you’ll need to set your preferences with us again on the new device.
Fresh Starts: If you clear your browser history and delete all cookies, we will “forget” your settings, and you’ll see our cookie banner again on your next visit.
Blocking Cookies: You can block cookies through your browser settings, but please note that some parts of our site (like booking a session with your credits) might not work correctly without them.

3. Third-Party Partners

We use trusted social media platforms like Facebook or Instagram and other partners to help us run a better service. Please note that these external sites manage their own data and have their own privacy and cookie rules. We encourage you to check their websites if you’d like to see their specific policies.

4. Retention & Updates

We only store cookie data for as long as is strictly necessary to provide you with a great service or as required by Thai law. As Hey Mate grows, we might add new features that require different cookies. We’ll update this notice here, and we recommend checking back occasionally to stay informed.

5. Have a Cookie Question?

If you have any questions about how we use cookies, or if you just want to talk about your data, feel free to reach out to us at info@heymatepeople.com. We’re here to help!